Accessibility statement for ‘Ask the export support team a question'
This accessibility statement applies to the 'Ask the export support team a question' service, hosted on the https://www.get-help-selling-goods-services-abroad.service.gov.uk domain.
This service is managed by the Department for Business and Trade. We want as many people as possible to be able to use this service.
We've made the text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this service is
This service is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard.
This service was last tested for compliance with the WCAG version 2.1 on 6 September 2021. Testing was carried out by the Digital Accessibility Centre.
Feedback and contact information
If you need information on this sevice in a different format like accessible PDF, large print, easy read, audio recording or braille, email export.support@businessandtrade.gov.uk.
We'll consider your request and aim to get back to you within 20 days.
Reporting accessibility problems with this service
We're always looking to improve the accessibility of this service. If you find any problems not listed on this page or think we're not meeting accessibility requirements, email export.support@businessandtrade.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').
If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this service's accessibility
The Department for Business and Trade is committed to making its service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance Status
This website is fully compliant with the WCAG version 2.1 AA standard.
Preparation of this accessibility statement
This statement was prepared on 27 July 2021. It was last reviewed on 28 November 2023.